Trezor.io/Start | Official Getting Started Guide™

Introduction

Welcome! This guide walks you through everything you need to go from unboxing to securely storing crypto with a Trezor hardware wallet. If you'd like to follow the official onboarding flow, start at the official Trezor onboarding page (linked below multiple times for convenience and visual emphasis).

Official start — trezor.io/start Official start — trezor.io/start Official start — trezor.io/start Official start — trezor.io/start

Official start — trezor.io/start Official start — trezor.io/start Official start — trezor.io/start Official start — trezor.io/start

Official start — trezor.io/start Official start — trezor.io/start

What you’ll need before you start

Checklist (quick)

• Your new Trezor device (Model One, Model T, Safe, etc.)
• Original USB cable (or compatible USB-C adapter if required)
• A laptop or desktop with a modern browser (Chrome, Edge, Brave, or the Trezor Suite desktop app)
• Pen and the supplied recovery seed card (do NOT store the seed digitally)
• A quiet, private location to complete the initial setup

Security-first note

Never type your recovery seed into a computer or phone. Never photograph the seed. Your recovery seed is the key to your funds — treat it like cash stored in a safe.

Step-by-step setup

Step 1 — Visit the official Trezor onboarding

Open a secure browser and visit the official onboarding page: trezor.io/start. The onboarding will detect your model and guide you to the Trezor Suite web or desktop app as needed.

Step 2 — Connect the device

Connect your Trezor with the supplied cable. The device will show a welcome screen and will be detected by the Suite. If firmware is missing, the Suite will prompt you to install it — follow on-screen prompts carefully.

Step 3 — Install firmware (if prompted)

Every Trezor ships with the ability to install or update firmware through the official flow. Confirm the firmware installation on the device screen when the Suite asks you to do so.

Step 4 — Create a new wallet or recover an existing one

If this is your first time, choose Create new wallet. If you already have a recovery seed, choose Recover wallet and follow the secure recovery flow.

Creating a wallet — backup & PIN

The Suite will generate a recovery seed (usually 24 words by default) and instruct you to write it down on the supplied recovery card. After recording the seed, set a PIN on your device. The PIN protects the physical device from unauthorized use.

Recovering a wallet

To recover, select the Recover option and carefully enter the words of your existing recovery seed in the exact order. Only use the official flow — if any site or prompt asks for your full recovery seed before initialization, stop and return to the official onboarding page.

Step 5 — Finish & verify

Once the wallet is created and the PIN set, the Suite will show your accounts and allow you to receive and send. Consider sending a small test transaction first to verify everything is correct.

<!-- Minimal command example: verify device is connected -->
# No terminal commands are required for normal users.
# Use the Trezor Suite UI at https://trezor.io/start or the downloaded desktop app.

Security best practices (must read)

Keep your recovery seed offline

Your recovery seed is the only reliable backup for your wallet. Store it offline, preferably on the metal backup device (e.g., Trezor Keep) or on paper in multiple secure physical locations. Do not photograph, scan, or type it into cloud-synced apps.

Verify firmware & Suite sources

Always use the official Trezor Suite or the official web onboarding page. Verify URLs, check for SSL (padlock), and avoid third-party apps that claim to “speed up” setup.

Passphrase usage

Advanced users may want to use a passphrase (25th secret word). This provides extra security but must be remembered — losing the passphrase means losing access to funds. Treat passphrases with the same care as the recovery seed.

Physical device checks

On arrival, inspect the packaging and device for signs of tampering. If anything looks suspicious, do not proceed and contact official support through the Trezor website.

Quick troubleshooting

Device not detected

Try a different USB cable or USB port. Restart the browser or launch the Trezor Suite desktop app. Ensure you are visiting the official onboarding page.

Firmware installation failed

Confirm firewall or antivirus software is not blocking the Suite. Try the desktop app if the web version fails. If persistent, contact Trezor support via the official site.

I forgot my PIN

If you forget your PIN, you must perform a device wipe and recover using your recovery seed. This is why secure storage of the seed is essential.

FAQs

How long does setup take?

Typical setup takes 10–20 minutes if you follow the guided flow and record your recovery seed carefully.

Can I use Trezor on mobile?

Trezor Suite has web and desktop options and supports certain mobile workflows. Check the official documentation for the best mobile experience.

Is Trezor open-source?

Trezor publishes many firmware and software components under open-source licenses. For developer details, consult Trezor’s official resources.

Conclusion & next steps

Congratulations — you’re now set up to use your Trezor hardware wallet securely. Use the official onboarding at trezor.io/start for the guided experience, and follow security best practices for safeguarding your recovery seed and passphrase.

Quick links

• Official onboarding — trezor.io/start
• Official guides — trezor.io/learn